Thank you for the reply. The link you posted is the one I used to suppress the desktop. So what does suppressing the desktop actually do? I can not simply wait for the data team that takes 5 to 7 business days as I have a Business to run and employees who depend on it. I find it very frustrating that quickbooks is ok with telling their customers to wait 5 to 7 business days to fix a problem that was created by them. Thank You