Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
constantissues
Level 2

Reply to message

I took a photo of the Resources "SQL ANYWHERE PERSONAL SERVER (32 BIT)  was using on my workstation. but was a few seconds too late to catch the time the CPU usage was at 80% and Memory usage was in the 800 MB range!!!  By the time I took the photo, it dropped to what you see. Then within 5 seconds of this photo the process disappeared from the task manager....  entirely... as if it never existed.

 

Quickbooks knows something about this but is apparently unwilling to deal with the issue. This photo was on my Dell AIO with I-5 processor, 1 TB drive and 64 GB memory, latest version of Win 10 And QB, the main file for QB is on a Dell Server, with Xeon Processor, 64 GB memory and raid 10 drive setup purchased in May 2021 and still practically shuts down my computer when this process runs and we can hear the fans in the server go to full speed. Intuit has an issue but seems unwilling to deal with it. I can't imagine they are too stupid to figure this out, so the reasons for the issue must be due to them not wanting to fix the issue. 

 

Before I took the photo the CPU was maxed out at 80% and memory used was in the 800 MB range. By the time I could get my phone off my hip, sort the task manager by memory used and take the photo of the screen, the CPU usage dropped to 2.4% from 80% CPU usage.  Then, the process disappeared from the task manager lists. Before that point, my computer mouse was doing the "Circles" thing which hangs up the computer from doing one darn other thing. This is an obvious issue Quickbooks knows exists yet doesn't seem to want to deal with the issue and has been effecting our computer usage since day one of using Quickbooks enterprise edition.  Quickbooks needs to fix the issue before the class action lawsuits begin.  

Need to get in touch?

Contact us