Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
LieraMarie_A
QuickBooks Team

Reply to message

Hi there, @TM101.

 

Are you getting some issues when logging in to your company file? I'll help you on how to reset your password so you can continue running your business right away. You'll need to confirm some information as a security step.

 

Here's how:

  1. Open QuickBooks Desktop (QBDT). 
  2. In the login window, click the I forgot my password link.
  3. Fill out the information on the form that appears. 
  • You’ll need your license number for the version of the QBDT you’re using. (Press F2 from the login window to see your license number).
  • The name, email address, phone number, and ZIP code you originally used when you purchased the product.
  1. Click OK. If the info you entered is correct, you’ll receive a code at your registered email address. (This is your “primary email” listed in CAMPS).
  2. Get the code from your email and enter it back in QuickBooks Desktop. QuickBooks will then guide you through creating a new admin password.

 

If you're unable to recover your login through the company file, you can use the Automated Password Reset Tool. You can also refer to this article for more info: Reset your password.

 

I'm always here to lend a hand anytime you need help with managing your account. Stay safe and be well.

Need to get in touch?

Contact us