It's my priority to help get the validation code so you can proceed in adding user license, @MicheleO.
There are two ways to activate your license. You can do it manually (without a validation code) or get the validation code from our representatives online.
To manually register the program, follow the steps below:
- Open QuickBooks.
- From the QuickBooks menu, select Register QuickBooks.
- Enter the License and Product numbers, and select Next.
- Select Register Online and follow the steps on the screen to complete your registration.
If you're still unable to register using the manual process, I highly recommend getting in touch with our representatives. I know you've contacted them, but they have the tools available to check your account in a secure environment and provide the correct validation code.
Additionally, let me share these links to help you manage your QuickBooks license:
Please let me know how it goes by leaving a reply below. I want to ensure this is resolved. Stay safe!
