Glad to have you back, @user 10.
Since the QuickBooks Tool Hub doesn't work for you and still you need to click the box again. In that case, let's verify and rebuild your data. It finds the most common data issues in a company file and fixes them.
Here's how:
- Click Window at the top menu then Close All.
- Verify Data. Choose File then Utilities. Select Verify Data.
- If you see:
-
- "QuickBooks detected no problems with your data," no further action is needed.
- A specific error message, there may already be an article for it. Try searching for it in our QuickBooks Desktop support site for specific instructions.
- "Your data has lost integrity," indicates there is data damage in the file. Continue to the steps below to Rebuild Data to correct the problem.
To rebuild:
- Go to the File menu, then select Utilities and Rebuild Data.
- On the QuickBooks Information window, select Ok. Follow the prompts to save a backup. (Note: Your computer may display QuickBooks is not responding. However, as long as you can see your mouse cursor move, Rebuild is still ongoing. Wait for it to complete).
- Click OK when you see Rebuild has been completed.
Once done, attempt to print and check if you have to click the box again. Here's an article that'll serve as your step-by-step guide in resolving common data damage on your company file: Verify and Rebuild Data in QuickBooks Desktop.
If the issue persists, let's repair your QuickBooks Desktop file. Securing a backup copy of your company file is still needed. You can refer to this article to learn more about repairing QuickBooks: Fix QuickBooks Desktop.
Also, I'd suggest getting in touch with our Customer Support again. They have tools that can securely check your account and further help you with this matter. Just click this link on how to reach them: Contact the QuickBooks Desktop Support Team.
I'm also adding these articles for further guidance about running and customizing reports in QBDT:
Leave a comment below if you have any follow-up questions about this. Or anything else you want me to help with. It'll be always my pleasure to lend you a helping hand. Stay safe, @user 10.
