Thanks for joining us here today, @ed8188.

I'll be glad to lend a hand. To verify, what specific questions do you have with QuickBooks Desktop? I'd appreciate it if you can provide us with details and possibly a screenshot of the issue so we can work it from there. 

If you need help resetting your password, you'll want to follow the steps provided by my peer @Mich_S. The steps she provides are for the QuickBooks Desktop version.

I'm also attaching this link to help you manage your account: Your QuickBooks account.

Your QuickBooks account

Please don't hesitate to reply anytime with details of the issue. I'm more than willing to answer them for you. Take care and have a wonderful day weekend.