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Buy nowI appreciate you for running some updates to get it fixed, @Kens equipment
Possible reasons why you are encountering this issue:
Since you've downloaded all the updates from Windows Operating System and QuickBooks updates, we can run the Verify and Rebuild data in your QuickBooks Desktop.
For more details, please consider checking this article: Common reasons to use the Verify and Rebuild features.
If the same thing happens, I would recommend giving us a short call to check it further. We'll need to pull up your account in a secure environment then run a set of examinations.
Within your QuickBooks Company file, select QuickBooks Desktop Help from the Help menu. You can also press F1 on your keyboard to bring up the same Help panel. To route you to the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
Alternatively, you can also use this link:
Enter which product is your question about? and which edition?
If you need more help regarding other tasks in QuickBooks Desktop, you can check our articles here. Make sure that the topic is set as QuickBooks Desktop.
Visit again if you need further assistance, Kens equipment. Take care always.