Intuit is not goiong to let one user support another. How would they maintain control if they did that. LOL! Sorry, but you can't include links or attachments or email addresses to really provide a way for others to connect with you. The exception, of course, is if you attach something that they think supports their position on some question and is otherwise not at all critical. They tolerate this sort of stuff because they know no one pays any attention except the pissed off users. You are much better off filing complaints with the Federal Trade Commission, the Better Business Bureau, or a state regulatory agency if your state has something like that.