Same issue here, we have over $200K being held since 12/9/21, there were several open cases associated with this money (Inuit opened several new cases when called) but all but one has been closed now.  The one open case has been with their Risk team for over an month without a response and Inuit has closed the chat link (the only way to communicate) with the Risk team from our account, so every time we call customer service they say there is nothing that they can do.  We are small business and can't afford to be out this kind of money much longer.