Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
DebSheenD
QuickBooks Team

Reply to message

Hello, njpm15-yahoo-com.

 

I'm here to ensure you'll be able to print a batch of received payments in QuickBooks Online (QBO).  I appreciate you for providing detailed information about your concern with printing the batch of received payments.

 

Printing batch of receive payments in QBO is accessible by selecting transactions first and clicking Batch Actions. This way, Print Transactions is clickable. If this didn't work, I recommend logging in to your QuickBooks account using a private browser. This is to rule out the possibility of a webpage issue, and private browsing doesn't store local files or cache.

 

Use these keyboard shortcuts based on the browser you're using.

 

  • For Firefox or Microsoft Edge, press Ctrl + Shift + P.
  • For Chrome, press Ctrl + Shift + N.
  • For Safari, hold down Command + Shift + N.

 

If it works in incognito, I recommend clearing the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. You can check this article to see the steps: Clear cache and cookies to fix issues when using QuickBooks Online.

 

If the issue persists,  use another supported browser as an alternative.

 

You can also check this article for reference if you want to deposit payments in QuickBooks.

 

Stay in touch if you have any other questions or concerns in printing issues. I’ll be right here to answer them for you. Enjoy the rest of the day. 

Need to get in touch?

Contact us