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Replying to:
Rasa-LilaM
QuickBooks Team

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Hey there, bdecapite.


Thank you for joining this thread and letting us know that you're experiencing the same issue with Chase Bank. This isn't the kind of experience we want for you.


As mentioned by my colleagues, this has already been reported as an ongoing issue with QuickBooks Desktop and our engineers are all hands on deck working for the permanent resolution. I want to ensure your company is added to the notification list to receive email updates.


Your account's security is one of our top priorities. Since the Community is a public forum and we’re unable to gather personal details to verify your account, I recommend contacting our Technical Support Team.


Here’s how:

 

  1. In your browser, enter this link: https://help.quickbooks.intuit.com/en_US/contactus.
  2. Select QuickBooks Desktop.
  3. Choose your QuickBooks for Windows version.
  4. Select the issue/topic.
  5. Click the Get Phone Number button to see the support number.


I’ll update the post once there’s progress to the issue.


If there’s anything else I can help you with, post a comment below. Please know that I’m here to assist you further.

 

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