I am going through the same problem. We have called the customer service and merchant help line with no luck. Quickbooks is holding deposits from us since August 2021. We call each week and get the same line that everything is good and the money will be deposited in a few days then nothing. I am going to warn everyone about this problem and the owner is hiring an attorney. They just keep giving us the run around every week and they have over $25000.00 of our money. This was supposedly over one of QBs $7.00. It is criminal.