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Medexhco
Level 1

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I have an allowance for bad debt that was made in 2014, which should have been applied to outstanding 2013 invoices.

The journal entry below shows up in the customer’s Unbilled Time and Expense: $2,800.

 

The problem is when I go to one of the 2013 past due invoices.

From the past due invoice

1) I click APPLY CREDITS, there’s no available credit of $2,800.

 

I then tried: (Photo 3)

  • Open PAST DUE invoice
  • Click RECEIVE PAYMENTS
  • There’s still no $2,800 credit to apply to the past due invoices.

 

Picture1.pngPicture2.pngPicture3.png

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