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Replying to:
Mich_S
QuickBooks Team

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I can help you sort things out so you can get back to business immediately, @Harry25.

Are you having trouble logging in to your company file? If so, let's go ahead and reset your admin password. This will let you verify some information for security purposes.

 

To begin with, kindly log in to your Customer Account Maintenance Portal (CAMPs) account to check and gather all data needed. Follow these steps:

  1. Access QuickBooks Desktop (QBDT).
  2. Hit the I forgot my password link in the QuickBooks Desktop Login window. 
  3. Fill out the required information on the form, such as license number, name, email address, phone number, and other information. 
  4. Click OK.

Once done, you'll get a code at your registered email address and use it in creating a new admin password.

 

If you still get the same issue, I recommend utilizing our Automated Password Reset Tool.

 

 Feel free to keep us updated if you have other concerns with log ins or QuickBooks. We're always here to help

 

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