Good afternoon,

Thank you for joining the QuickBooks Community, ljw8. Since you have already repaired your QuickBooks twice, I suggest contacting our Support Team to investigate this matter further. They have the tools even to set up a screen share in a secure environment. Here's how to connect with us:

1. Within your QuickBooks Desktop, click Help at the top menu bar.
2. Enter a brief description of your concern, then click Contact Us.
3. To the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
4. We'll provide you with a few options. Choose the callback option.

Should you have additional QuickBooks concerns, please let me know. Have a good one!