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Mark_R
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This isn't the kind of impression we want you to have about our product, @CTES92058

 

I'm here to help make sure your issue get's resolved, and I want to redirect you to the best support group available to get this addressed right away.

 

Since the troubleshooting steps shared by my colleague above didn't work, I recommend contacting our QuickBooks Support Team. This way, they can further look into the Loan Manage issue and provide in-depth troubleshooting steps to get this fixed. 

 

On the other hand, our product engineers are still looking for a permanent fix on the issue of sending emails to Outlook. Rest assured, they're diligently working to resolve this issue as soon as possible. To add your company to the list of affect users, you can share this investigation number (INV-0671) when contacting our support team. Here's how to reach them:

 

  1. Go to the Help icon and select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Write your concerns in the description box, then select Continue.
  4. Select which one of the support options you'd like to use.

 

You might want to learn more about Loan Manager. This will help you track your new loans, existing loans, and make repayments.

 

Should you need any assistance getting your Loan Manager up and running, I'm available here to help any time! Wishing you all the best, @CTES92058.

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