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Replying to:
JanyRoseB
QuickBooks Team

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Hi there, lrush.

 

Thanks for joining this thread. Allow me to help provide some update about this issue. 

 

I appreciate the information you've provided. I've checked the status of the investigation about the missing information in Chase Bank Feeds and it still in progress. We haven’t received any updates yet if when this will be resolved, but rest assured that our engineers are currently investigating and working on an immediate fix. I also  encourage you to reach out to our Customer Care Team to add your account to the list of affected users. This way, you'll be notified of any updates on the progress on the investigation via email. 

 

You can follow the steps provided by my colleague KhimG on how to contact our phone support. 

 

We appreciate your patience as we work through this. If there's anything else I can do for you, please let me know. I'll be around to help you out. 

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