We definitely want to make sure that you get your file imported and categorize your transactions, mhodapp.
QuickBooks totally depends on the data that's been shared by your bank. If you believe that it's a pc settings issue, you'll want to reach out to your computer's technical support team. They might be able to take a look at your computer and check what's causing the automatic conversion.
You can also follow the same recommendations to look for an online converter that can get the file back to a QBO format.
I the meantime, let me give you these articles that can serve as an additional guide when working in the Bank Feeds section:
Please know that we're always here if you have more QuickBooks-related concerns. We're always here to help.
