I appreciate you for sharing a screenshot with us, @Katherine.
I can impart some insights on how we can isolate and fix this issue.
You'll want to ensure your QuickBooks Desktop (QBDT) is updated to the latest release. This way, we can guarantee the program is running with the newest fixes and patches. I'll show you how.
- Go to the Help menu, and select Update QuickBooks Desktop.
- Select the Update Now tab.
- Click Get Updates to start the download.
- When the download finishes, restart QuickBooks.
- Then accept the option to install the new release when prompted.
You can also refer to this link for more details: Update QuickBooks Desktop to the latest release.
If this issue persists, I suggest downloading our QuickBooks Tool Hub and run the Quick Fix my File to fix this issue. You can refer to the steps outlined in this article: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
In case you want to learn how to track your inventory at different locations, you can refer to the steps outlined in this article: Set up Advanced Inventory.
You can always get back to me if you have any other concerns about inventories in QBDT. I'll be around to help you anytime!
