Why are you saying to rebuild the system because in my Quickbooks Enterprise that does not work at all the new notes and the notes buttons are still the same and never change. New notes are only on inventory parts and inventory assemblies. The notes button that does work is only in an item that is for service like repairs to a PCB board and those notes stay once they are typed in. Just the new notes button disappears after typing in the field. Why is that and how do I change it?

Katherine Havird