I know that this hasn't been easy for you, CCCBuilder.

Thank you for doing the steps outlined above.

In QuickBooks Desktop Enterprise, the option to add Shade alternative table rows is still available. I recommend contacting our Technical Support Team since the methods provided by my colleague aren't working for you. In a secure environment, they'll be able to look through your account and see why the ability to add shaded lines is no longer there.

Here's how:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Click Contact Us.
4. Enter a brief description of your issue, then hit Let's talk.
5. Choose a way to connect via Get a callback or Chat.

Support is available from Monday until Friday from 6 AM to 6 PM PST.

If you want to personalize the details of your sales forms, check out this article for more information: Use and customize form templates.

You can count on me if you need more printing tips in QuickBooks. I'll be around to back you up.