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Buy nowHi there, @NaplesFlorida.
Thanks for sharing your feedback with us.
There are a few possible reasons why your email won't work in QuickBooks:
To isolate the issue, we want to make sure your QuickBooks Desktop software is in its latest release. QuickBooks periodically provides maintenance release and software updates to fix emailing issues, add features or enhancements, and update compliance information.
Let's try downloading the release patch from the internet, by following the steps below:
For more details on how to set up your email service in QuickBooks Desktop, you can check out this article: Connect your email to QuickBooks Desktop
If the issue persist, I recommend contacting one of our Technical Support Team. They have the tools necessary to check your company file and help you send invoices without issues.
Here's how to get support:
Additionally, you can browse our Help articles page for reference. There, you can read articles that will guide you in completing your future tasks.
Please know that I'm just a reply away if you have any other questions about this concern or with QuickBooks. I'd be pleased to help you out. Take care and have a good one.