Thanks for joining this thread, Camille0523.
We want to make sure your concern about the special character shown in the chart of accounts is taken care of right away. Thus, I recommend contacting our Technical Support Team for further assistance. They have extra tools to determine the cause of the issue. Also, our specialists will guide you on how to apply the permanent solution.
For the contact details, I still suggest following the solution shared by @FritzF above. Let me share this link to learn more about the support hours and types for your product: Contact QuickBooks Desktop support.
Iβm adding some links below to help you in the future. These resources outline the steps on how to repair damaged entries.
Drop a comment below if you still have concerns about managing your chart of accounts. Iβll be around to help and make sure this is taken care of for you. Have a great weekend ahead.
