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Rea_M
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Thanks for getting back to us, @CSSsomd. Let's continue the troubleshooting process to see all the buttons on your QuickBooks Desktop (QBDT) window.

 

Since you're unable to access the Disable display scaling on high DPI settings option stated above, you'll next need to adjust your view preferences in QuickBooks. You can follow the second set of steps above, then refer to the screenshot below for your reference.

 

84.PNG

 

Once you're done, close and reopen QuickBooks and your company file. If the display issue persists, you may change your Windows display settings. Please know that doing this affects all programs on your computer, not just QuickBooks. With this, you may see other display issues. Here's how:

 

  1. Follow the steps from Microsoft to reset the default display settings for Windows 10.
  2. Set your screen resolution to at least 1024 x 768. We recommend 1920 x 1080 for the best display.
  3. When you're done, reset your computer, open QuickBooks and your company file.

 

Also, to further guide you in managing the growth of your business using QBDT, I'd recommend checking out this article: QuickBooks Help Articles. It includes topics about account management, banking, and expenses, to name a few. Then, click the + More topics button to view other selections and watch video tutorials to learn your way around the product.

 

Please keep me posted on how it goes. If you have other display concerns with QBDT, you can drop a comment below, and I'll gladly help. Take care, and I wish you continued success, @CSSsomd.

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