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Replying to:
knoxfarm2020
Level 3

Can't update username when asked to log in when opening a company file

So, Intuit has decided to spy on us even more, and forces us to log in to our QB account when opening a company file.  I've done this in the past with my current login info but, for some reason, the box is populating with my OLD username that I haven't used in almost 2 years.  The entry box will NOT let me use my new username.  Is there any way to change this?  Do I just need to go back to my old username and create a new password, since the pw for that old login doesn't work?

 

For the record, I do NOT like, in any way, shape or form, this "feature" and it smacks of spying, no matter what Intuit calls it.

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