I got your back, @tlester3672.
Let's update your QuickBooks Point of Sale to isolate and fix the issue. This way, we can ensure the program is running on the latest features and fixes. I'll show you how.
- Sign in to your point of sale system as an admin.
- Go to the Help menu.
- Hover over to the Software Update.
- Then select Check for updates. If QuickBooks finds an update, you'll see it as an option.
- Click Update now when you're ready, then select OK.
You can also use this link for the complete details: Update QuickBooks Point of Sale.
Once you're all set, you might want to check out these articles that can guide you effectively in recording your customers' payments:
If there's anything else you need help with about invoices and your QuickBooks, you're always welcome to tag me in your reply. I'm always here ready to back you up!
