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Rea_M
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We're sorry to let you go, but I'm here to make the cancelling process easy for you, @nanny6430. Let me show you how.

 

Cancelling your QuickBooks Online (QBO) accounts will depend on where you bought your subscription (direct from Intuit or through a mobile app). Before doing so, I encourage you to save and/or export all the necessary lists and reports for future use.

 

If you purchase your subscription online directly from Intuit, you'll have to log into your account as an admin user and visit the Billing & Subscription menu. For the detailed steps, here's how:

 

  1. Open a web browser on your computer.
  2. Sign in to QBO as an admin user.
  3. Go to the Gear icon.
  4. Select Account and settings.
  5. Choose the Billing & Subscription tab.
  6. In the QuickBooks section, select Cancel subscription or Cancel online. If you're canceling a trial, select Cancel trial.
  7. Follow the onscreen steps to complete the process.

 

I've attached a screenshot below that shows the fifth and sixth steps.

 

 

If you bought from a mobile app store, you can check out this article's Cancel a subscription bought from a mobile app store section for the step-by-step guide: Cancel your QuickBooks Online subscription or trial.

 

Additionally, you'll have read-only access to your QBO data for a year after you cancel your subscription. To learn more about data availability and export policies, you can refer to this article: What happens to my QuickBooks Online data after I cancel?.

 

Please keep me posted on how it goes in the comments below. Let me know if you have other concerns about managing your QBO account. I'll gladly help. Take care always, @nanny6430.

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