We were trying to move from QB to another Software called "Traverse" because we thought QB couldn't do what we wanted it to. We've recently discovered it can! Now we are back tracking on Traverse because it is so outdated and clunky that Aptean charge literally thousands to make minor changes to even spelling on a form. So once we found out QB would do what we didn't think it would, we started looking in to moving to it. At this time the CEO / Owner started getting this very error and after reading how many people can't get Intuit to fix simple issues such as this... I doubt we do. Sad... I was so giddy to move away from the Traverse-City.