I appreciate you using the repair tool to fix your concern, @Owen_2. Let me share other ways to get rid of the question mark symbol on your Chart of Accounts (COA).

This special character (?) appearing on your COA is a sign of damage. To fix this, let's use the Rebuild Data tool to automatically fixes minor company file data issues.

Here's how:

1. Go to the File menu, 
2. Choose Utilities and select Verify Data.
   
   
3. Let the tool check for data issues.
4. Go to File, select Utilities, and then click Rebuild Data.
5. On the QuickBooks Information window, click OK and follow the onscreen steps to save a backup.
6. The Rebuild Data utility starts as soon as the backup is finished.
7. Click OK when you get the message Rebuild has completed.

If QuickBooks doesn't find any problems, click OK. Otherwise, select Rebuild Now again if QuickBooks finds an issue with your data. On condition the issue persists, you may use the QuickBooks File Doctor to fix your company file.

In addition to that, it may also appear with a Mismatch of Operating System language setting to the QB program. If you bought QuickBooks for the US, your Windows has to be set for region and language as US English.

Once everything is settled, you can proceed with reconciling your accounts in QuickBooks Desktop. This way, they would match your bank and credit card statements.

Let me know if you run other issues when managing your Chart of Accounts. I'll be happy to assist you and take a look at it. Keep safe and have a good one.