Thank you for responding in this thread, Summer H.
I'd like to help and make sure you can use your QuickBooks Desktop.
After you added Internet Explorer, you also have to make sure to update it the latest version of Internet Explorer, IE 11. If you're using Internet Explorer 10 or or versions older. You can check out this link to help you update it: Upgrade Internet Explorer to open QuickBooks Desktop.
Once done, you need to set Internet Explorer to be your default browser.
Here's how:
- Open Internet Explorer.
- Select the Gear icon in the upper right corner (or click Tools).
- Click on Internet Options.
- Go to the Programs tab.
- Under Default Web Browser click the Make Default button.
- Select OK.
You may now proceed with the next steps on this article under Verify Internet Explorer Settings: Verify and Troubleshoot QuickBooks Desktop and Internet Explorer settings.
I'm adding this article just in case you'll have trouble accessing QuickBooks Desktop: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
Get back to me and click the Reply button below if you still need further assistance. I'll keep an eye on your response. Have a good day.
