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Replying to:
Fiat Lux - ASIA
Level 15

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@ArchRose 

Explore this workaround shared by @Mike Vail

 

This is a quick follow-up to help those of you on this thread who lost their Internet Explorer capabilities on their Window 10 Home software as a result of a Windows update to removed it. I too lost IE and that's when I began having problems running Quickbooks. and began receiving the infamous " You need Internet Explorer" error when starting Quickbooks.

 

I did everything I could to restore IE on the PC and have even been emailing Microsoft' product team who are responsible for helping clients move their IE apps to Edge.

 

To be clear, users should still be able to go to the apps area of Windows 10 and enable Internet Explorer, but many can not any more. Checking the enable box doesn't work after the ghost update broke that feature for some users.

 

Nothing worked until today decided to try one more thing to get Internet Explorer up and running again on test PC the was broken by the update. From the affected computer, I downloaded the Microsoft Windows 10 Media Creation tool ( ) and from the affected PC, I ran the option to: "Create Windows 10 installation media"using the " " button near the bottom of the page. Once it downloaded I ran the tool and chose to update the PC I was working on rather than create new media. During the process, I made the selection to keep all my existing files and programs. The tool worked its magic for about 45 minutes and when it was done, I was able to go into the apps area and successfully re-enable Internet Explorer. Upon doing so, Quickbooks 2011, 2014 an 2021 all worked again on this PC.

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