Any updates? I just added QBO payroll today and ran into this error. I can't set up any employees or move forward with payroll and this looks like an issue that's been going on for some months. Is there a workaround for this issue? Why would there not be a warning - Do Not Sign Up for QBO Payroll right now - you will not be able to add or edit any employees. If there's not a workaround, I'm going to have to find a different solution and should probably just take everything back to my QB Desktop 2019 and forget about the change to QBO. NOT a great introduction.