Hi there, ptscoaching2019.

Thank you for visiting the QuickBooks Community. This isn't the kind of impression that I'd like you to have about the PayPal connection. Please note that we make great efforts to deliver customer satisfaction at all times and to fix an issue as soon as possible. With this, I'll share details on how to get updates about the ongoing issue.

The problem about PayPal connection details or button that keeps spinning is still tagged as an ongoing issue. Since this concern is already raised to our product engineer, we aren't able to give a specific timeframe when the issue will be resolved. Once you've communicated with our QuickBooks Support Team to add you to the list of affected users, rest assured you'll receive updates through email. 

Additionally, you can also send or reply to them using the existing email to check for the status of this matter. Also, you may reach out to our support again if you need more details about the case.

Lastly, you can refer to this article to view detailed steps on how you can reconcile your accounts so they always match your bank and credit card statements to avoid any discrepancies: Reconcile an account in QuickBooks Online.

Let me know if there's anything else you need help with any banking concerns. Know that I'm always here to help you anytime. Take care and keep safe!