Hello there, leidy45.

Every version of QuickBooks has its corresponding system requirements. Here's an article where you find out more about QuickBooks Desktop 2020 system requirements which include the supported Operating System, Database Servers, Browser Requirements, and more: System requirements for QuickBooks Desktop 2020 and Enterprise Solutions 20.0.

You'll want to reach out to our Phone Support Team so they can assist you immediately and you'll be able to run payroll. You can click here for more info about our support hours and types. 

Let me know if you have follow-up questions. Just mention my name, and I'll get back to you.