Thanks for taking the time to reply to me. I'm not sure how to respond to your advice however, since I've already done what you've asked. You see Microsoft wants to remove IE 11, and the latest OS upgrades do this. So having QB require use of IE 11 is a lost cause, and asking users to workaround Microsoft's decision to expunge IE 11 is also a lost cause. The only clear solution is for QB to move off the dependence on IE 11. I like many others must move off QB Desktop, as there is no other option.