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Replying to:
Archie_B
QuickBooks Team

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Hello there, dianaakaccounting.

 

I understand how convenient it is to switch to a different browser for QuickBooks Desktop. We've already informed our product engineers about it. But, we haven't received any updates about this feature.

 

In the meantime, you'll want to keep IE as the browser when using QuickBooks Desktop. Every QuickBooks versions has its corresponding system requirements. 

 

That being said, you'll need to make sure you're using Internet Explorer 11 as your browser if you're using QuickBooks Desktop 2020 (latest version). You can check out this article in case you're having issues with the IE: Upgrade Internet Explorer to open QuickBooks Desktop.

 

If you've already tried upgrading your IE and the issue still persists, you can also contact our support team to conduct a thorough investigation for a complete resolution.

 

Just hit the Reply button below if you still have questions. I'll keep an eye for your response. Have a nice day.

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