Hi

We have 4 of these custom invoice templates that we have been using as described above, perfectly. However, QBO seemed to have either broken it or deliberately removed it as the "Customize" item is no longer visible to standard users, you know, the people that do the work. Only admin users, the people that setup QBO and hardly do any work in it can now select the template to use. Once set, on one but an admin can change it.

What is the point of that?

Have you broken it or have you downgraded QBO?

Are you going to fix it/ put it back?