I can imagine the hurdle you've been through fixing the issue when importing custom fields, @sbasnett.

Since you're still experiencing the same issue after going through the troubleshooting steps, I suggest contacting our Customer Support team. This way, they can recommend more fixes and resolve your issue in a timely manner.

Here's how to reach support:

1. Open your QuickBooks company.
2. Click on the Help menu and choose QuickBooks Desktop Help.
3. Click on Contact Us.
4. Enter a brief description of your issue, then hit Let's talk and then select a way to connect.

Please note the support hours to make sure they are available to help you further.

Here's an article to guide you to fix common template issues in QuickBooks Desktop: Fix common issues when you use and customize templates.

Don't hesitate to hit the reply button if you need more assistance with QuickBooks and customizing fields. I'm always around to back you up.