They have been charging my account these fees for years.   From my understanding this is a fee for merchant services to which we canceled years many years ago.   We've been told this is a charge from a former service provider for QB merchant services and they don't even service QB anymore.  There probably needs to be an investigation into this company.   They don't send us a statement.   There's no phone number in regards to this mysterious charge that shows us on a regular basis.  Simply put, they are taking money from people thinking this is a QB service fee.