Catherine, I do appreciate all the help on this but you might be missing my point.  I am attempting to do a Local Backup and it does not work.  My accounts are linked and the ChronoBooks folder appears on both Dropbox and Google.  I tested different browsers, cache clearing, Dropbox, and Google Sheets and no data shows up on either storage site.  I have now waited 6 hours and still no data on Google or Dropbox.  The scheduled backup acts like it works but when done there is no date in the 'Last Run' field which I assume implies it failed.  I will reach out to phone support and again I do appreciate all the feedback.