Hello, TamraM.
Thank you for reaching out to the Community. Since all the fields are correct and the setup was not taxable yet, the "T" still shows up when printing the invoice. I suggest reaching out to our customer support team. One of the agents will check on your account in a secure environment, and help you further with this.
Here's how:
- Sign in to your QuickBooks Online company. Then click Help (?).
- Click Talk to a human.
- Choose Talk to a human.
- Enter your concern.
- You can either select Get a callback or Message an agent to get a representative on the line.
Due to COVID-19, we have limited support and reduced our support hours too. To make sure we address your concern on time, you can check their work schedule in this article: Support hours and types. Please go to the QuickBooks Online section to view the details.
Let me share these articles with you for additional reference:
Don't hesitate to reach out to us again of reply below if you have follow-up questions. Stay safe!
