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Replying to:
Fiat Lux - ASIA
Level 15

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@Robman wrote:

JUST ISN'T THERE. (For some it is security issues with past admin users who died or fell in a black hole - and that's a whole separate nightmare loop, but this that I am talking about is a broken program).

 

@Robman 

We saw a case of this kind in the UK community last month. One Intuit person said that the user should leave their account suspended for 21 days. Once they log in after 21 days, the system will ask the user to claim the Primary Admin automatically. We asked if the policy applies to all QBO regions and there has been no response.

For now, we still only recommend opening a new blank QBO account.

https://quickbooks.grsm.io/US

https://quickbooks.grsm.io/us-promo

 

then utilize the trial version of the Copy tool to duplicate the data as long as the account has not been suspended.

https://rewindio.grsm.io/copy

 

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