What is the current ETA on getting this fixed? The taxes will not be calculated correctly for my employee (Federal and State) until this error is taken care of.  They are a new hire and I entered them into the system. Upon trying to add W4 information and state withholdings, I get this error and it will not save. I have an open case, but nobody can give me details on ETA.

My employee needs taxes deducted correctly and this won't happen until this is fixed. Please help!

I already have a case open as of 3 days ago. What is current ETA?