Thank you for joining the thread, @dedmonds.
Currently, the INV-59268 which pertains to the error message prompt when saving an edited employee's information is still open.
Our product engineers are now prioritizing this so you can get back to your business as soon as possible.
If you haven't contacted our phone support yet, I'd recommend reaching out to them. This way, they can add your account details to the list of affected users and provide you an update once a fix becomes available.
You can follow our updated steps on contacting them:
- Click the Help menu in the upper-right hand corner and click Talk to a human.
- Type in "Talk to a human", then press Enter.
- Look for I still need a human and click on it.
- Select Get help from a human.
- Choose between Chat with us, Schedule an appointment, or Have us call you.
You can also check out our support hours to ensure that we address your concerns on time.
The Community always has your back, so please let me know if you have any other questions. I'll be more than happy to help. Keep safe.
