I have a way to correct this, smalicia.
After recreating the deleted journal entry, you'll have to manually mark it as reconciled. This to ensure that the transaction will affect the balances of your previous reconciliation. Here's how:
- Go to the Accounting menu.
- Select Chart of Accounts.
- Find the account holding the journal entry, then select View register from the Action column.
- Select the journal entry to expand the view.
- Review the check column, then keeping clicking the checkbox until it shows a letter R. This marks the transactions as reconciled.
- Click Save, then close the account register.
I've also attached some articles that will help you resolve common reconciliation issues and mistakes in QuickBooks Online:
If there's anything else that I can help you with, please don't hesitate to tag me in your comments and posts. I've got you covered.
