Hello all,

I have been able to finally recover my account and I wanted to share the steps in case someone else comes across this thread as frustrated as I was.

Step one: Open a new browser window and go to the following link:  https://help.quickbooks.intuit.com/prechats/offerings/QBO-CHAT/22817/view

This will get you into the correct queue which is literally the most important thing.

Step two: Have some forms of ID ready to share because you're going to have to prove you're you. I used my drivers license. 

Step three: Be sure that they have you fill out a security form with your problem number. If they don't get to that step then they're not doing it correctly and you won't get your account activated. There will be a link to another thread on here: https://quickbooks.intuit.com/learn-support/en-us/help-article/account-status/resubscribe-reactivate....

if they don't give you that link then you're not going to get reactivated! Don't just try and fill it out now, you need a case number before you can do so.

And then you have to wait a bit, (took a few hours for me) and then voila! You're back in your account!

Good luck to anyone else in this situation, I know it's super stressful but I sure hope this helps!