Hello AileneA,

Yes, I've tried multiple browsers and cleared the cache. I'm unclear how I'm supposed to do the second step since I cannot log in to go to the help menu. When I try to reach out to support on this account they tell me that my account is already active, because I literally had to create another account to even post this.

There is over $700 in my quickbooks cash account and I would really just like my data back as well as a reason for WHY this happened to begin with. Please have support reach out to me since I cannot contact them with the correct account because it has been deactivated!

I'm really frustrated... I went with quickbooks to NOT deal with hassles and I feel like it's been a total hassle. :(