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MaryLandT
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Let's check why the group item on the invoice is affecting the expense account, lisa009.

 

There's a possibility that one of the items from the group is using an expense account. You need to check each item and make sure it's using an income account.

 

Let me show you how:

 

  1. Take note of the components of the group so you know which items are included.
  2. Open each item and go to the Income Account section.
  3. Make sure that the account here is an income, not an expense.
  4. After making the changes, you can create a new invoice to reflect the account on the transaction.

 

To help manage your products and services, I'm adding this link for a guide: Add, edit, and delete items.

 

Learn the different ways you can track customer transactions in QuickBooks Desktop by checking out this article: Accounts Receivable workflow.

 

Let me know if there's anything else I can help manage your business transactions in QuickBooks. I'm always glad to help you.

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