Hello there, Kim B & sandrews552003. 

I'm here to make sure these journal entries o longer appear on the report.

You can edit the customer payment transaction and select the journal to pay as if it was an invoice. Let me show you how:

1. Open the Receive Payment window and select the customer.
2. Click in the Payment column for the General Journal that will appear in the table.
3. Click on Discounts & Credits.
4. From there, you'll see other General Journal.
5. Make sure the Amount to use is correct.
6. Click Done.
7. Click Save and Close at the bottom of the Receive Payments window and the two transactions will be applied to each other.

Also, please check these links. These will show you how to fix customer and vendor balances as well as AR and AP balance issues:

• Resolve AR and AP balances on the cash basis Balance Sheet.
• Write off customer and vendor balances.

Don't hesitate to reply to let me know if you need anything else when working in QuickBooks. I'll respond as soon as I can.