We don't want our customers inconvenienced, Cassi97814. I will add some information.
 

The deposit speed depends on the product you're using and the payment type. 
 

I suggest reaching out to our customer care support so an agent can trace the deposit or payment. You can open  Rose-A's article to help you get in touch with us. 

Also, you can check the helpful articles provided by my colleagues, so you learn more about deposits. 
 

You're welcome to post in the Community if you have other concerns. We'll be right here to assist you. Keep safe!